Order Cancellation Letter

Sub : Cancellation of the purchase order 

Dear Concern,

We have to, regrettably, request you to cancel our order vide purchase order number xxxxx dated xxxxxx. We had not anticipated this situation. 

We regret to inform you that the order delivered earlier was of cheap quality. Also there was a delay in order.(mention reason here). Therefore we would not need the LRS Scrap that we ordered from you earlier.

Please accept our sincere apologise for any inconvenience this may have cause you. Please confirm that you received our cancellation request. Also, please refund our full amount within 5 working days. We have enclosed with this letter copies of the invoice and the receipt for your own reference.

Thank you for your cooperation.